Privacy Policy

General Data Protection Regulation (GDPR)

This Privacy Policy describes how Luso Bonsai Unipersonal, Lda (hereinafter Luso-Bonsai) is responsible for the processing of the personal data of its customers, employees, partners and other entities and users of its services, in strict compliance with the regulatory and legal rules in force, namely Regulation 2016/679 of the European Parliament and of the Council of 27 April 2016, designated by the General Data Protection Regulation, (GDPR) and the Law of 58/2019 08.08.2019.

The personal data of clients provided on the page and/or physical store are for the exclusive use of Luso-Bonsai, which guarantees the security and privacy of them through the use of advanced computer security systems for this purpose.

These are examples of the personal data stored: the name, address, telephone, email, country, sex, age, geographic location, phone and interests shown in services/products, we may also collect data such as your computer's IP, browser type, browser version, the pages you visited on our site, date, time of visit and time spent on them, no racial, religious, sexual or political data is collected.

We will store and use your personal data for as little time as necessary to optimize and ensure the functionality of the services you requested, including billing, we guarantee you the safety of them and also to obtain general statistics of use of our website/services.

Saved information from the customer, Luso-Bonsai may use the customer data for promotional and ‘Marketing’ actions, and the customer may at any time request cancellation of them through the “My Account” area, via letter, via email or directly at our facilities.

Your data will not be transferred to other companies, we will only disclose them to comply with any legal obligation before public entities or to protect and defend the rights or property of Luso-Bonsai.

If we subcontract companies or individuals to assist us in the communication of products and services or in the analysis of them, these "thirds" will only have access to personal data strictly related to the service to be carried out, they will be companies that comply with the legislation in force and will be obliged to complete confidentiality in the processing of the data.

We are not responsible for personal data or sensitive messages provided in public comments on our website, or social networks, they may be collected used by third parties without our knowledge.

We only collect data of more than 16 years or 13 years with the express consent of parents or their legal guardians, we do not intentionally collect data from under 13 years of age, if you are a parent or legal guardian and are aware that your children have provided us personal data to contact us to take action and remove this information from our servers.

You may at any time access the data, exercise your right to change or annulment through the "My Account" area or directly in our premises, via letter, email or directly in our premises.

You may also choose to stop receiving information about products and promotions. To do this, you can change the preference in “My Account”, or click on the link to stop “subscribe” advertising emails, alternatively you can send us an email from your client account to request to be removed from “Newsletter”.



‘Cookies’ policy

Our website uses ‘Cookies’-small text files placed on devices that will help us provide a better user-level experience.

‘Cookies’ help the site to remember anonymously, information about your visit, such as purchase preferences, visualization and other settings, not storing personal data. This makes your next visit easier and the site more useful.

If you wish, you can disable our website’s ‘Cookies’ through the browser/navigator you are using in the Privacy and Security field, and you can continue browsing the site.

For more information see the following Link:

http://www.allaboutcookies.org/

Updated on October 25, 2024.